VIP Upgrade FAQ
When do I need to arrive?
Form a line at the venue's main entrance at the time listed for your show below, and a representative will check you in. Don't be late or we cannot guarantee participation in the VIP event.
| Date | City | Pizza Party VIP | Standard VIP |
| Jul 27 | East Providence, RI | 2:45 PM | 3:15 PM |
| Jul 29 | Bangor, ME | 4:15 PM | 4:45 PM |
| Jul 30 | Gilford, NH | 3:45 PM | 4:15 PM |
| Jul 31 | Bridgeport, CT | 4:15 PM | 4:45 PM |
| Aug 2 | Reading, PA | 3:45 PM | 4:15 PM |
| Aug 3 | Middletown, NY | 3:15 PM | 3:45 PM |
| Aug 4 | Syracuse, NY | 4:15 PM | 4:45 PM |
| Aug 6 | Bay City, MI | 3:45 PM | 4:15 PM |
| Aug 7 | West Milwaukee, WI | 3:45 PM | 4:15 PM |
| Aug 9 | Sturgis, SD | 4:00 PM | 4:30 PM |
| Aug 10 | Grand Forks, ND | 3:45 PM | 4:15 PM |
| Aug 12 | Sioux City, IA | 3:45 PM | 4:15 PM |
| Aug 13 | Dubuque, IA | 4:15 PM | 4:45 PM |
| Aug 14 | Green Bay, WI | 2:15 PM | 2:45 PM |
| Aug 16 | Mankato, MN | 3:45 PM | 4:15 PM |
| Aug 17 | Brookings, SD | 3:45 PM | 4:15 PM |
| Aug 19 | Pocatello, ID | 2:45 PM | 3:15 PM |
| Aug 20 | Airway Heights, WA | 2:45 PM | 3:15 PM |
| Aug 21 | Nampa, ID | 3:45 PM | 4:15 PM |
| Aug 23 | Irvine, CA | 3:45 PM | 4:15 PM |
| Aug 25 | Las Vegas, NV | 3:45 PM | 4:15 PM |
| Aug 27 | El Paso, TX | 4:15 PM | 4:45 PM |
| Aug 29 | Bonner Springs, KS | 3:45 PM | 4:15 PM |
| Aug 30 | Little Rock, AR | 3:45 PM | 4:15 PM |
| Aug 31 | Nashville, TN | 3:45 PM | 4:15 PM |
What do I need to bring with me to gain entry?
Shortly after placing your order you will receive an email receipt from us. Simply show it to us on your phone, or you may print out a copy. You'll also need to bring your general admission ticket with you.
Is there an age limit for the event?
The event is all ages. However, some concert venues impose their own age restrictions so please check with them if you're concerned.Can I accompany my child to the event without buying an upgrade?
1 parent or guardian is allowed to accompany a minor age 15 or under without buying an upgrade, but you both must still have a general admission ticket to the concert. Otherwise the venue will not allow entry.Can I get a refund for my upgrade?
Due to their limited nature, all upgrades are non-refundable and non-exchangeable.Still have questions? Contact us at support@flysouthvip.com.