VIP Upgrade FAQ

Do VIP upgrades include a meet and greet?

No, VIP upgrades for the Rockzilla Tour do not include a meet and greet.

When do I need to arrive?

Please arrive at the time listed for your show date below, and form a line at the venue's main entrance. Don't be late or we cannot guarantee participation in the VIP event.

Date	City	Arrival time
Feb 1	Rochester, NY	4:00 PM
Feb 2	Hamilton, ON	4:00 PM
Feb 4	Chicago, IL	4:00 PM
Feb 5	Lexington, KY	4:00 PM
Feb 7	Huntsville, AL	4:00 PM
Feb 8	Biloxi, MS	4:30 PM
Feb 10	Johnstown, PA	4:00 PM
Feb 11	Greensboro, NC	4:00 PM
Feb 13	Youngstown, OH	4:00 PM
Feb 14	Kalamazoo, MI	4:00 PM
Feb 16	Wichita, KS	4:00 PM
Feb 18	Irving, TX	3:30 PM
Feb 19	Houston, TX	3:30 PM
Feb 21	Rio Rancho, NM	4:00 PM
Feb 22	Colorado Springs, CO	4:00 PM
Feb 24	Missoula, MT	4:00 PM
Feb 27	Edmonton, AB	4:00 PM
Feb 28	Calgary, AB	4:00 PM
Mar 02	Abbotsford, BC	4:00 PM
Mar 03	Portland, OR	4:00 PM
Mar 5	Seattle, WA	4:00 PM

 

What do I need to bring with me to gain entry?

Shortly after placing your order you will receive an email receipt from us. Simply show it to us on your phone, or you may print out a copy. You'll also need to bring your general admission ticket with you.

Is there an age limit for the event?

The event is all ages. However, some concert venues impose their own age restrictions so please check with them if you're concerned.

Can I accompany my child to the event without buying an upgrade?

1 parent or guardian is allowed to accompany a minor age 15 or under without buying an upgrade, but you both must still have a general admission ticket to the concert. Otherwise the venue will not allow entry.

Can I get a refund for my upgrade?

Due to their limited nature, all upgrades are non-refundable and non-exchangeable.

Still have questions? Contact us at support@flysouthvip.com.